Consumer Affairs

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VW’s aftersales service fails over a faulty new car The Guardian07:04
New mortgage lends homebuyers 5.5 times their salary Which?00:09 20-May-19
Which? response to Huawei’s use of Android being restricted by Google Which?09:59 20-May-19
Autism scandal: children as young as 11 locked in isolation for years on end The Telegraph00:17
Brown demands inquiry over Question Time audience Daily Business Group12:19 19-May-19
Tui good to be true – travel firms misleading customers with glossy promo photos Which?09:59 20-May-19
Swiftcover won’t pay out what I’m due after a serious car accident The Guardian07:06 20-May-19
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In the last 2 hours
Nigel Farage defiant after milkshake attack and blasts election watchdog over headquarters swoop Daily Mail10:35
Tesco Bank pulls mortgage range and announces sell-off: what does it mean for customers? Which?10:33
In the last 4 hours
Crypto and Forex Scam Reports Tripled in the UK Last Year, Watchdog Says CoinDesk09:38
In the last 6 hours
VW’s aftersales service fails over a faulty new car The Guardian07:04
In the last 8 hours
Special measures school given glowing reports Plymouth Live05:35
Earlier today
Autism scandal: children as young as 11 locked in isolation for years on end The Telegraph00:17
Nine self-employed mortgage myths busted Which?00:09
Which? responds to the latest FCA figures on investment scams Which?00:05
Millions lost in 'celebrity-backed scams' BBC00:04
Cryptocurrency scams triple in a year – at £27m total cost to victims The Guardian00:03
Yesterday
FCA: Consumers could save £100m a year from unarranged overdraft overhaul City AM19:10 20-May-19
Record number of 660k customers switch energy supplier in April - after price cap came into… Daily Mail14:08 20-May-19
ASA strives for crackdown on consumer protection Affiliate Insider13:51 20-May-19
Which? response to Huawei’s use of Android being restricted by Google Which?09:59 20-May-19
Tui good to be true – travel firms misleading customers with glossy promo photos Which?09:59 20-May-19
Swiftcover won’t pay out what I’m due after a serious car accident The Guardian07:06 20-May-19
Google ‘blocks Huawei from using apps on phones’ ITV05:52 20-May-19
Van halo: the truck shop in New Zealand that drives off profiteers The Guardian05:00 20-May-19
New mortgage lends homebuyers 5.5 times their salary Which?00:09 20-May-19
Poor track record: Last year passengers endured the worst train delays and cancellations since records began Which?00:05 20-May-19
Rail timetables change again as industry reels from annus horribilis The Guardian00:03 20-May-19
In the last 7 days
Inspectors warn care home they may take action after finding serious concerns on fifth… Manchester Evening News17:36 19-May-19
Brown demands inquiry over Question Time audience Daily Business Group12:19 19-May-19
Police investigate cause of fire at a sports club in Salisbury ITV11:20 19-May-19
London Living Rent: can you benefit from this affordable housing scheme? Which?00:11 19-May-19
Electric dreams? What you need to know about Tesla's Model 3 The Guardian08:31 18-May-19
‘I gave up my job to become a foster carer – it’s enriched my life’ The Guardian07:01 18-May-19
Insurance firm refuses to cover cancelled holiday to Sri Lanka The Guardian07:01 18-May-19
Ofgem must set 'ambitious vision' for vulnerable energy customers, says Citizens Advice Ekklesia06:30 18-May-19
Leaked OPCW memo casts doubt on watchdog’s Douma ‘chemical attack’ conclusions RT02:22 18-May-19
Tracker mortgage rates tumble: is now the time to gamble on a variable-rate deal? Which?00:10 18-May-19
Britain's competition watchdog plans to examine JD Sports-Footasylum deal Reuters15:01 17-May-19
Ocado says 400 jobs are at risk after fire at distribution centre The Guardian14:02 17-May-19
Ofsted’s new inspection framework returns focus to inclusion National Secular Society12:33 17-May-19
Fresh hope for payment scam victims - how bank customers can get their money… Moneywise11:31 17-May-19
Italy's watchdog investigates Google for alleged antitrust abuse Reuters.co.uk10:29 17-May-19
RIIO reality bites Utility Week09:35 17-May-19
Ofgem urged to better support vulnerable energy customers in debt Energy Live News02:06 17-May-19
Leasehold deals to be probed by a watchdog in Mail campaign victory Daily Mail01:59 17-May-19
Ofgem ‘must set ambitious vision’ for vulnerable energy customers ITV00:08 17-May-19
New prepaid card for kids launches: could it rival GoHenry? Which?00:05 17-May-19
How long does it take to sell a property in your area? Which?00:05 17-May-19
Citizens Advice calls for ‘ambitious’ vulnerability strategy Utility Week00:01 17-May-19
Consumer bodies seek to force Alibaba portal to honor EU shoppers' rights Reuters.co.uk23:35 16-May-19
Consumer bodies seek to force Alibaba portal to honour EU shoppers' rights Reuters.co.uk23:09 16-May-19
Takeaway boss wins conviction appeal after death of schoolgirl Megan Lee ITV16:36 16-May-19
Judges quash 'unsafe' conviction of takeaway boss jailed for death of schoolgirl ITV16:35 16-May-19
Supermarkets: Are You Saving Enough? ITV15:35 16-May-19
Renationalise the grid and watch energy prices rise, warns boss The Guardian13:28 16-May-19
Restaurant accidentally serves £4,500 bottle of wine to customer ITV13:13 16-May-19
Leasehold property scandal investigated by watchdog The Independent10:40 16-May-19
PC World’s warranty was a real lemon The Guardian07:02 16-May-19
Competition watchdog outlines plans to investigate leasehold sector AOL.co.uk00:40 16-May-19
Compensation gets closer for Brits living in leasehold homes as inquest launched Mirror.co.uk00:15 16-May-19
Northern Irish consumers most pessimistic about UK’s economic prospects, Which? report finds Which?00:09 16-May-19
More over-65s are taking out buy-to-let mortgages. Could becoming a landlord fund your retirement? Which?00:05 16-May-19
HSBC launches rewards credit card: is it worth going for? Which?00:05 16-May-19
Broadband firms must tell customers about cheaper deals, says watchdog The Independent17:14 15-May-19
Which? response to Liam Fox’s comments on chlorinated chicken at the Institute for Government Which?16:36 15-May-19
Abuse policing inquiry 'nears conclusion' BBC14:33 15-May-19
Residents warned of doorstep sellers The Carlisle News & Star14:13 15-May-19
Banking fraud complaints surge to all time high: Here's how you can stay safe ITV14:04 15-May-19
Payday loan disputes soar as complaints about financial services hit a… Moneywise13:32 15-May-19
“Not in the public interest”: why the Electoral Commission didn’t investigate Vote Leave and DUP donation openDemocracy12:51 15-May-19
Police watchdog probe into Rotherham child abuse nears conclusion Yorkshire Post10:45 15-May-19
Citizens Advice response to Ofcom’s announcement on end of contract notifications Citizens Advice Bureau (Press Release)08:24 15-May-19
Which? response to Ofcom announcement on end-of-contract notifications Which?07:50 15-May-19
Ofcom forces telecoms firms to tell customers about better deals The Guardian07:50 15-May-19
My bank put £19 on ‘hold’ for a £4.50 hospital parking charge The Guardian07:00 15-May-19
Competition watchdog zeroes in on industry’s cartel activity Building Magazine06:23 15-May-19
Payday lenders face sharp criticism as complaints rise 130% The Guardian06:02 15-May-19
Which? responds to FOS data that shows a surge in fraud and scams complaints Which?00:07 15-May-19
Fraud complaints hit record high as banks’ new anti-scam measures delayed Which?00:05 15-May-19
Are you owed a tax rebate? Check your personal tax account Which?00:05 15-May-19
Are cashback mortgages for first-time buyers worthwhile? Which?00:05 15-May-19
Virgin Mobile says it will compensate customers for service disruption ITV23:49 14-May-19
UK gambling watchdog reveals online casino players rights Business Matters Magazine17:49 14-May-19
A vegetarian has a beef with Tesco’s labelling The Guardian07:03 14-May-19
'Lunch on the go' habit generates 11bn items of packaging waste a year The Guardian06:03 14-May-19
Metro Bank share price plummets: what you need to know Which?00:12 14-May-19
Revealed: house prices in the UK’s most family-friendly cities Which?00:02 14-May-19
In the last month
FCC promises, yet again, to tackle robocalls. Translation: Expect six more months of waiting The Register22:48 13-May-19
Shareholder fury as 234,000 customers leave Centrica, owner of British Gas ITV21:07 13-May-19
MI5 report on undercover policing in the Troubles to stay secret Morning Star18:54 13-May-19
When West Indies stars ruled in the Lancashire League The Guardian16:57 13-May-19
French watchdog investigates potential nuclear safety fraud Reuters.co.uk12:44 13-May-19
Metro Bank shares fall as WhatsApp rumour prompts panic ITV12:12 13-May-19
'We need a timetable czar to hit stop button on train chaos' Evening Standard11:33 13-May-19
Ofgem launches a call for evidence from microbusinesses betterRetailing.com10:30 13-May-19
Which? responds to the Treasury committee’s report on consumers access to financial services Which?07:05 13-May-19
Ikea’s returns policy is on another planet The Guardian07:00 13-May-19
“Banks need to act in their customers best interests”, says Citizens Advice Citizens Advice Bureau (Press Release)00:11 13-May-19
Revealed: medical conditions you must declare when buying travel insurance Which?00:07 13-May-19
The interest-only mortgage market is exploding – but can you actually get one? Which?00:07 13-May-19
Metro Bank quashes 'false' rumours of financial instability The Guardian16:32 12-May-19
Revealed: the best fixed-rate bonds lasting less than two years Which?00:06 12-May-19
What mortgage loan-to-value ratio do people of your age borrow at? Which?00:06 12-May-19
Number spoofing: £290,000 returned to readers scammed out of their savings The Guardian07:00 11-May-19
American Express cuts credit card reward bonuses and refer-a-friend points Which?00:06 11-May-19
Should you get a ‘hybrid’ mortgage deal? Which?00:06 11-May-19
UK Music urges government to refer PledgeMusic to watchdog Music Week18:09 10-May-19
English fans hit out at Uefa over 'extortionate' cost of going to finals The Guardian16:57 10-May-19
The case for rural public transport The Guardian16:34 10-May-19

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