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    Klarna

    1. Business
    2. Fintech
    3. Klarna
    Is Klarna’s scale-back on AI chatbots a turning point for customer service? Techinformed13:00BNPL AI IT
    Chamath palihapitiya says Swedish fintech company Klarna scaling back AI support is a red flag for industry: Startups… Benzinga12:18BNPL AI IT
    Klarna CEO: AI helped drive 40% reduction in staff PYMNTS.com13:29BNPL AI IT
    Klarna questioned on use of AI to cut down workforce Payment Expert09:15BNPL AI IT
    Klarna U-turns on AI: Rehires humans for customer support after quality complaints Silicon Canals07:58AI Sweden IT
    BigCommerce opts for Klarna as global preferred partner for flexible payment solutions Direct Commerce Magazine14:36BNPL Retail Technology Retail
    BigCommerce selects Klarna as payments partner to help merchants optimise checkouts The Fintech Times17:35BNPL Retail Technology Retail
    Klarna rethinks AI customer service push as as CEO acknowledges value of human touch Finextra13:22AI Technology (UK) World Banking
    Klarna takes foot off AI gas as CEO acknowledges importance of human customer service Finextra00:03AI Technology (UK) World Banking
    Company regrets replacing all those pesky human workers with AI, just wants its humans back Futurism21:59AI IT OpenAI
    Klarna hits 11 million UK customers Finextra09:58BNPL Technology (UK) World Banking
    eBay Expands Klarna Payment Offerings to US The Fintech Times17:36
    Klarna's U.S. ambitions get a hand from eBay American Banker20:39
    Dutch Court rules Klarna’s late fees illegal, says charges violated credit laws NL Times06:25Netherlands
    Klarna passes 11M customer milestone Insight DIY09:02BNPL Public Transport Retail
    BNPL giant Klarna hits 11m UK customers Financial Sector Technology12:05BNPL Public Transport Retail

    Latest News

    In the last 8 hours
    Klarna questioned on use of AI to cut down workforce Payment Expert09:15
    Yesterday
    Klarna CEO: AI Helped Drive 40% Reduction in Staff PYMNTS.com13:29 15-May-25
    In the last 7 days
    Is Klarna’s scale-back on AI chatbots a turning point for customer service? Techinformed13:00 14-May-25
    Company Regrets Replacing All Those Pesky Human Workers With AI, Just Wants Its Humans Back Futurism21:59 13-May-25
    Chamath Palihapitiya Says Swedish Fintech Company Klarna Scaling Back AI Support Is A Red Flag For Industry: Startups… Benzinga12:18 13-May-25
    Klarna is hiring humans again as AI replacements offer "lower quality" output TechSpot14:59 12-May-25
    BigCommerce opts for Klarna as global preferred partner for flexible payment solutions Direct Commerce Magazine14:36 12-May-25
    Klarna U-turns on AI: Rehires humans for customer support after quality complaints Silicon Canals07:58 12-May-25
    Klarna’s AI U-Turn: Why Human Empathy Trumps Automation in Customer Service WebProNews02:11 11-May-25
    3 AI Tools to Help You Start a Profitable Solo Business in 2025 Entrepreneur Magazine01:21 10-May-25
    Klarna Is Hiring Customer Service Agents After AI Couldn't Cut It on Calls, According to the Company's CEO Entrepreneur Magazine19:35 9-May-25
    Klarna rethinks AI customer service push as as CEO acknowledges value of human touch Finextra13:22 9-May-25
    As Klarna flips from AI-first to hiring people again, a new landmark survey reveals most AI… Fortune12:16 9-May-25
    Klarna CEO dials down AI ambitions with human hiring push Sifted11:50 9-May-25
    Klarna ‘slows down AI adoption’ after workforce cuts Financial Sector Technology10:52 9-May-25
    Klarna IPO delayed until late 2025, reports say Sifted05:13 9-May-25
    Klarna takes foot off AI gas as CEO acknowledges importance of human customer service Finextra00:03 9-May-25
    In the last month
    Klarna Focuses on Human-Powered Customer Service PYMNTS.com13:55 8-May-25
    Klarna Rethinks AI Cost-Cutting Plan With Call for Real People Bloomberg Law11:01 8-May-25
    BigCommerce Selects Klarna as Payments Partner to Help Merchants Optimise Checkouts The Fintech Times17:35 7-May-25
    BigCommerce partners with Klarna for flexible payment options The Paypers11:05 7-May-25
    BigCommerce taps Klarna as global preferred partner for flexible payment solutions Retail Times19:11 6-May-25
    Klarna hits 11 million UK customers Finextra09:58 6-May-25
    Klarna Passes 11M Customer Milestone In UK Insight DIY09:13 6-May-25
    Klarna Passes 11M Customer Milestone Insight DIY09:02 6-May-25
    It’s Time To Get Concerned, Klarna, ups, Duolingo, Cisco, And Many Other Companies Are Replacing Workers With AI Forbes14:56 4-May-25
    Dutch Court rules Klarna’s late fees illegal, says charges violated credit laws NL Times06:25 3-May-25
    Why Dave Ramsey Says ‘Eat Now, Pay Later’ Will Keep You Broke GOBankingRates14:13 2-May-25
    BNPL giant Klarna hits 11m UK customers Financial Sector Technology12:05 2-May-25
    Klarna hits 11 million UK customers as UK revenue soars 30% in breakout 2024 Klarna International (Press Release)09:14 2-May-25
    eBay Expands Klarna Payment Offerings to US The Fintech Times17:36 26-Apr-25
    Klarna's U.S. ambitions get a hand from eBay American Banker20:39 25-Apr-25
    eBay rolls out Klarna flexible payments in U.S. Chain Store Age14:03 24-Apr-25
    Klarna strengthens US presence with eBay BNPL expansion Payment Expert13:27 24-Apr-25
    Klarna rolls out services to eBay customers in US Financial Sector Technology11:16 24-Apr-25
    eBay and Klarna expand partnership for flexible shopping in the US The Paypers10:44 24-Apr-25
    Klarna seals BNPL deal with eBay in the US Finextra09:48 24-Apr-25
    EBay Expands Klarna BNPL Services to US PYMNTS.com21:04 23-Apr-25
    Klarna CEO's investment vehicle makes small investment in Swedish startup Lovable Tech.eu17:10 23-Apr-25
    eBay and Klarna Deepen Global Strategic Partnership to Empower Flexible Shopping in the U.S. Klarna International (Press Release)14:36 23-Apr-25
    People could be spending extra £250 on holidays without needing to Glasgow Live10:58 22-Apr-25
    TAP Air Portugal integrates Klarna's flexible payments The Paypers09:54 22-Apr-25
    Klarna reportedly postpones IPO plans amid global market turmoil FinTech Futures10:20 20-Apr-25
    Trump's Tariffs Just Slammed The IPO Window Shut For Fintech Benzinga21:59 17-Apr-25
    Klarna expands BNPL service to US merchants Financial Sector Technology11:32 17-Apr-25
    Klarna, Payoneer buck tariffs to boost global expansion American Banker22:09 16-Apr-25
    Klarna partners with Clover The Paypers13:35 16-Apr-25
    Klarna hits Main Street with in-store expansion in US Payment Expert12:12 16-Apr-25
    Klarna and Clover ink in-store BNPL pact Finextra00:02 16-Apr-25
    Klarna Expands In-Store Pay-Later Offering With Clover Partnership PYMNTS.com21:17 15-Apr-25
    view more headlines
    16 May 09:15

    About our Klarna news

    Latest news on Klarna, the Swedish fintech company known for being a ‘Buy now, pay later’ (BNPL) service provider.

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