Privacy Policy

This Privacy Policy explains how we use any personal data we may collect about you when you use our sites or services, or contact us directly.

Our Cookie Policy, which forms part of this Privacy Policy, explains how we use cookies on our sites.

Contents

  1. Introduction
  2. The data we collect about you
  3. How we use your personal data
  4. Disclosures of your personal data
  5. International transfers
  6. Data security
  7. Data retention
  8. Your legal rights
  9. How to contact us
  10. Changes to this Privacy Policy

1 Introduction

This Privacy Policy applies to personal data or information that we collect about you:

(We’ll use the words ‘data’ and ‘information’ interchangeably.)

Unless otherwise stated below, NewsNow Publishing Limited (“NewsNow”, “we”, “us” or “our”) is the data controller of the personal data that we collect and process. For details on how to contact our Data Protection Officer, please see section 9 below.

Where indicated, we contract third parties to process data on our behalf. These third parties act as data processors, which means that they act only on our instructions and are not authorised to share the data that they process for us with anyone else, and that we remain the controller of such data.

By continuing to use any of our sites, you acknowledge our collection, storage and use of your personal information as described below.

2 The data we collect about you

The term “personal data”, or “personal information”, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (i.e. anonymous data).

We may collect, use, store and transfer different kinds of personal data about you in the following circumstances:

When you visit our sites

Our sites include http://www.NewsNow.co.uk, http://mobile.NewsNow.co.uk, http://www.NewsNow.it, http://mobile.NewsNow.it/, and any other sites we might launch in the future (“sites”).

They also include NewsNow Classifieds, our classified ad aggregation service, available at http://www.NewsNow.co.uk/classifieds/.

They do not include sites we link to that are owned and/or operated by third parties. We are not responsible and accept no liability for the privacy practices of such sites or other services. This Privacy Policy applies only to our own sites and services.

Website functionality

We aim to provide our users with useful services through site functionality, some of which depends on our collecting and storing information relating to your preferences or browsing behaviour.

When you are not signed into a NewsNow account, we store this in persistent cookies on your web browser.

When you are signed into a NewsNow account, we store some of this information on our servers instead, in a manner that links it to your NewsNow account, so that it can be shared between different devices from which you have signed in.

Cookies more generally

For further details of how we use cookies on our site, please see our Cookie Policy.

Children’s data

Our sites are not aimed at under-18s. Some content that is accessible on or via our sites will not be appropriate for children under the age of 18.

Special data

We do not seek to collect any special categories of personal data about you: those would include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Nor do we seek to collect any information about criminal convictions and offences. If, however, when using any interactive feature of the site (such as an online contact form), you in fact provide us with any such special data or information about criminal convictions and offences, then by submitting such data/information, we’ll assume that you are fine with our use of such data/information for (a) the purpose for which you have voluntarily provided such data/information and (b) any purpose that is reasonably compatible with such purpose. You may withdraw that permission at any time by contacting us: please see section 9 below for our contact details.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract that we have with you and you fail to provide that data when requested, we may not be able to perform the contract that we have or are trying to enter into with you (for example, to provide you with services). If so, we shall notify you if this is the case at the time.

3 How we use your personal data

We shall only use your personal data when the law allows us to do so.

We have set out below a description of all the ways that we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Please note that we may process your personal data for more than one legal ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground that we are relying on to process your personal data where more than one ground has been set out below.

Processing purposes

Analytics and web logs

When you visit our sites, we use analytics tools to collect, store and analyse standard web log data, which includes the web page you have requested, the web page from which you clicked a link to NewsNow (if applicable), your computer’s public IP address, your web browser’s name and version number, and your device’s operating system, and any cookies we have stored when you have previously accessed our sites (if you haven’t configured your browser to refuse to store them).

In order to diagnose bugs, to gain a better understanding of usage patterns, and to identify and block abusive patterns of access, our analytics tools generate and store a unique browser identifier in a persistent cookie on your browser, which we log with each web page you request. This lets us distinguish unique users and link the log data we collect when you visit the site, with the log data from your previous and subsequent visits.

Our log data are only collected and processed in a way that does not identify anyone. We do not make any attempt to link this data to any personally identifiable information you might give us when submitting an online enquiry, subscribing to our newsletter, or signing up for or into a NewsNow account (except as NewsNow account features require – see below).

We operate an in-house analytics tool as well as a third-party analytics tool called Google Analytics, a service run by Google acting under contract as a data processor. Your IP address is anonymised when processed by Google Analytics. We store your full IP address in our in-house web logs to allow us to identify and block abusive patterns of access. We also determine your country and city from your IP address, to understand usage patterns.

We retain our own in-house web log data records for around 30 days. Google Analytics does not allow us to access individual web log records. We retain aggregated and anonymised log data indefinitely in our in-house analytics tool and in Google Analytics.

You can opt out of data collection by Google Analytics by installing the Google Analytics Opt-out Browser Add-on, supplied by Google here: https://tools.google.com/dlpage/gaoptout/.

We use those tools to allow us to diagnose bugs when they occur, to identify and block abusive patterns of access in order to maintain the security and performance of our sites, and to improve our services through understanding usage patterns.

‘My Most Viewed’ menu

As you browse news topic pages, we store a record of your most commonly and recently accessed topic pages. We use this information to construct the My Most Viewed menu of commonly and recently viewed topics.

Your font preference

If you select a non-default headline font size, we store it so we can respect your preference on future visits.

Your publication preferences

If you opt to hide or highlight any news publications, we store a list of those so we can hide and highlight your selected publications accordingly. Occasionally, we may also compile aggregated anonymised statistics of which publications are most often hidden or highlighted in order to make better decisions about which publications to feature on our sites.

Tickers and alerts

When you dismiss a news ticker or alert, we may store a note of this so as to know not to show you that ticker or alert again.

Recent classified ad searches

On NewsNow Classifieds, we store a list of your most recent searches. We use this information to make it easier for you to search again for the same things, and to show you the number of new classified ads matching your recent searches since your previous visit.

Other functionality relying on cookies

Our sites also rely on storing data in other persistent and non-persistent browser cookies (known as session cookies) in order to provide other functionality. Please see our Cookie Policy for more details.

When you submit an online enquiry

We request and store your name and email address, and optionally your telephone number, company/organisation, position/job title and details of your enquiry, so that we can respond to your enquiry.

We will also collect some standard analytics and web log data (as explained above) and we may use it to better process your request, but we do not collect any data that would allow us to link your enquiry to any other web log records of your use of our sites.

We retain enquiry records indefinitely to allow us to identify patterns in reported issues, and to maintain our relationship with repeat enquirers.

When you sign up for, and sign into, a NewsNow account

When you sign up for a NewsNow account (which is separate from a NewsNow Classifieds account), you enter into a contract for the provision of additional features on our sites, which includes:

When you are signed into a NewsNow account, we store your preferences and some aspects of your browsing behaviour on our servers, linked to your NewsNow account, so that those can be shared between different devices from which you have signed in.

When you view articles on NewsNow, we store which ones you viewed to provide the “Recently Read” feature.

We request and store your email address and a password, so that we can identify you when you want to sign into your NewsNow account, send you emails directly related to the security or maintenance of your account or changes in functionality available to NewsNow account holders. In certain cases, these emails may also include news about other developments at NewsNow or its services.

We retain your NewsNow account data until you close your NewsNow account.

When you subscribe to one of our newsletters

We request and store your name and email address so that we can deliver our newsletters and address you correctly. We use in-house tools and a third-party provider, MailChimp, to deliver our email newsletters. When you open an email or click on a link embedded in an email, we gather statistics using industry-standard technologies, including clear gifs to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s Privacy Policy and Cookie Policy.

When you submit your publication to be featured on NewsNow

When you apply for your publication to be featured on NewsNow, you do so pursuant to a contract between the publisher of your publication and NewsNow.

We request and store your name, email address and telephone number, details of (and your job title in respect of) the organisation and publication you represent. We use this information to process and assess your application, to contact you in relation to your application, and should your application be successful, to contact you in relation to your publication’s inclusion on NewsNow.

So that we can identify you when you submit your application, or submit requests concerning your publication, we require you to have signed up for, and be signed into, a NewsNow account.

We will also collect some standard analytics and web log data (as explained above) and we may use it to better process your application, but we do not collect any data that would allow us to link your application to any other web log records of your use of our sites.

We retain records indefinitely to allow us to identify patterns in applications, in issues reported by publishers or by others concerning publication quality, and to maintain our relationships with publishers.

When you subscribe to a NewsNow Classifieds email alert

We request and store your email address and classified ad search terms so that we can deliver the email alert(s) you’ve requested and to provide you with access to a part of the website (known as your NewsNow Classifieds account – which is separate from a NewsNow account) that allows you to administer your email alerts.

We may also email you to inform you of matters relating to the security or maintenance, or changes in functionality, of your NewsNow Classifieds account. Our email alerts may also include information about other NewsNow services. We use in-house tools to deliver our email alerts.

When you open an email or click on a link embedded in an email, we gather statistics using industry-standard technologies including clear gifs to help us monitor and improve our NewsNow Classifieds email alerts. You can optionally provide us with a password, so that we can identify you when you want to sign into your NewsNow Classifieds account via our website.

We retain such personally identifying data as long as necessary to provide the service you’ve requested. After you have unsubscribed from all email alerts, we will retain such data for around 30 days (except when you have provided a password, in which case we will retain such data for 6 months). NB: we will unsubscribe you from all email alerts if we have seen no activity from you (e.g. you have not clicked on any link in the alerts, or signed into your NewsNow Classifieds account) for 6 months.

When you sign up for, and into, a NewsNow Classifieds account

We request and store your email address (if not already provided) and a password, so that we can identify you when you want to sign into your NewsNow Classifieds account (which is separate from a NewsNow account) to administer any NewsNow Classifieds email alerts you may subsequently request.

We retain such data in accordance with the description given in the row above.

When you contact us via social media

If you send us a private or direct message via a social media platform, a copy of the message may be sent to us by email as if you had emailed us directly (although without your name or email address if the social media platform does not store or forward this information).

We retain enquiry records indefinitely to allow us to identify patterns in reported issues, and to maintain our relationship with repeat enquirers.

When you email us directly

We use your email address, your name if you include it, and any other data you may include, to respond to your enquiry.

We may retain enquiry records indefinitely for as long as reasonably required for us to identify patterns in reported issues, and to maintain our relationship with repeat enquirers.

We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, please be aware that any emails we send or receive may not be protected in transit.

We may monitor emails sent to us, including file attachments, for viruses or malicious software.

When you write to us by post or telephone us

We may retain correspondence with you when you write to us by post, as well as records of any correspondence by telephone.

We may retain enquiry records indefinitely for as long as reasonably required for us to maintain such correspondence.

When you apply for employment at NewsNow

When you apply for employment at NewsNow, you do so in anticipation of potentially entering into a contract between yourself and NewsNow.

In connection with that, we request and process various personal data.

During the application process we will collect, use and store your data for a number of main purposes. We request and process your email address and telephone number so that we may initiate and maintain contact with you during the recruitment process. We request your CV, to assess the experience you have which may be relevant for the role. We request a covering letter, to assess your interest in and suitability for the role. We may ask you to complete exercises, to attend interviews, and to submit references, all of which are also intended to assess your suitability for the position.

We retain your application data while processing your application.

If you are successful in your application to join the team at NewsNow, we will request further information from you, full details of which will be made available at the time.

If you are unsuccessful, we will retain your application data on file for up to three years to allow us to process any future application you might submit to us more efficiently, to ensure we are in compliance with appropriate and legal selection processes, and (with your consent) to contact you again with regard to other suitable roles we may have in the future.

At the time you submit your application online, we will also collect some standard analytics and web log data (as explained above) and we may use it to process your request more efficiently, but we do not collect any data that would allow us to link your application to any other web log records of your use of our websites.

Online advertising

We may serve personalised advertising content on web pages that you visit on the site, in which case we and/or our ad network partners may use personal data relating to you to generate such personalised advertising content.

Please note that our operations are funded by online advertising. We work directly with many firms (partners) to get the best value from our ad space. Some, known as ‘exchanges’, resell our ad space in a global market of products and services of brands and retailers, through their own direct relationships with those brands/retailers or other firms that represent them. Other partners provide us with other services, such as ad serving.

Our exchange partners may perform some of the following activities:

  • Collecting and processing information about your use of our sites with the aim of subsequently personalising advertising for you on our sites, or in other contexts, such as on other sites or apps. Typically, the pages of our site that you access are used to make inferences about your interests, which when combined together (to create a profile) inform future selection of advertising.
  • Selecting and delivering advertisements to you. This includes using contextual information about the pages of our site that you access, which may be combined with previously collected information about you to select ads.
  • Measurement of delivery and performance of ads and user activity, which includes processing data about what ads were shown, how often they were shown, when and where they were shown, and whether you took any action related to the ad, such as clicking an ad or making a purchase.

Our partners, in performing any of the above activities, do so where either they have independently obtained consent (which we may have facilitated) or have established a legal basis other than consent for those activities.

Our main partners include the following, and please see their own privacy policies for further details of their own privacy and cookies practices:

Other marketing

You may receive direct marketing emails from us if you have consented to receive those or if those relate to our services where you have bought similar services from us and, in each case, you have not opted out of receiving that marketing.

NB: we will never share your personal data with any third party outside the NewsNow group of companies for the purposes of such direct marketing emails, unless you have given your prior opt-in consent to do so.

Change of purpose

We shall only use your personal data for the purposes for which we collected the data, unless we reasonably consider that we need to use such data for another reason and that reason is compatible with the original purpose. If you would like to get an explanation of how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we shall notify you and explain the legal basis on which we intend to rely.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, if and to the extent that this is required or permitted by law.

4 Disclosures of your personal data

We may share your personal data with the third parties set out below for the purposes set out in section 3 above. We require all such third parties to respect the security of your personal data and treat it in accordance with the law.

Internal third parties

  • Members of our group of companies from time to time, which provide certain operational and administrative services to us and are based in the EU.

External third parties

  • Organisations we work with that receive or process personal data on our behalf under contract, including:
    • Google, Inc., a provider of analytics services based in the USA. How Google uses data when you use our partners' sites or apps is set out here: How Google uses information from sites or apps that use our services.
    • Google DFP, a supplier of advertising services, which is co-controller of the personal data and based in the USA.
    • MailChimp, an email delivery provider, a processor of the personal data and based in the USA.
    • Google Cloud and Amazon Web Services, which provide cloud hosting services to provide components of our technical infrastructure, and may from time to time provide any aspect of site functionality and process personal data accordingly as described above, within the EEA.
    • Rubrikk Group AS, which runs our NewsNow Classifieds ad aggregation service (available at http://www.NewsNow.co.uk/classifieds/) and operates as a data processor in respect of personal data collected through that part of our site.
    • Independent contractors and virtual assistant firms that provide support services to our recruitment efforts, acting as processors or separate controllers.
    • Our professional advisers (including accountants, lawyers and insurers), based in the UK, acting as processors or separate controllers, which may in certain circumstances require disclosure of information in order to provide their professional services.
    • Regulatory bodies and other authorities, based in the EU, acting as processors or separate controllers, which may require reporting of processing in certain circumstances.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this Privacy Policy, we may share your personal information if we believe in good faith that access to or use, preservation or disclosure of such information is reasonably necessary: (a) to satisfy any applicable law, regulation, legal process or enforceable governmental request; (b) to enforce any contractual rights that we may have in relation to the services we provide to you; (c) to detect, prevent or otherwise deal with fraud, security or technical issues; or (d) to protect against harm to the rights, property or safety of NewsNow, our employees or contractors, our business partners, our users or the public.

If we become involved in any prospective or actual transaction with a third party relating to our company, our business or substantially all our assets, we may share your personal information with that third party. We will endeavour to ensure the confidentiality of any personal information involved in such a transaction until (if at all) such personal information is transferred and becomes subject to a different privacy policy.

5 International transfers

Some of the disclosures described above may involve a transfer of data outside the European Economic Area (“EEA”).

Whenever we transfer your personal data out of the EEA, we strive to ensure that a similar degree of protection is afforded to such data by ensuring that at least one of the following safeguards is implemented:

  • transferring data to a provider based in the USA, if such provider adheres to the Privacy Shield framework, an agreement between the EU and the USA designed to protect data transferred between the two regions;
  • transferring your personal data to a country, organisation or sector that has, at the time of transfer, been deemed to provide an adequate level of protection for personal data by the European Commission; and/or
  • using specific forms of contract approved by the European Commission that give personal data the same protection it within Europe.

For further details of such safeguards, please see the European Commission’s website.

Please contact us if you would like further information on the specific mechanism used by us when transferring your personal data out of the EEA.

6 Data security

We have put in place appropriate security measures (including user authentication software and secure data-sharing feeds) to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach, and we shall notify you and any applicable regulator of a breach where we are legally required to do so.

7 Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected such data, including for the purposes of satisfying any legal, accounting or reporting requirements.

In some circumstances you can ask us to delete your personal data: please see section 8 below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

8 Your legal rights

You may have the following rights (which may, in certain circumstances, be subject to certain exceptions under data protection laws):

(a) Right to be informed — you have the right to be told how your personal information will be used. This Privacy Policy and other policies and statements used on our sites and in our communications are intended to provide you with a clear and transparent description of how your personal information may be used.

(b) Right to withdraw consent — where we rely on your consent to use your personal information, you have the right to withdraw that consent at any time. This includes the right to ask us to stop using your personal information for direct marketing purposes or to be unsubscribed from our email list at any time. This will not, however, affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain content or services to you. We shall inform you if that is the case at the time when you withdraw your consent.

(c) Right to access — you can write to us to ask for confirmation of what information we hold on you and to request a copy of that information. We may need to seek evidence that you are entitled to see the information requested and to confirm your identity.

(d) Right to rectification — if our records of your personal information are inaccurate, you have the right to ask for those records to be updated. We may need to verify the accuracy of the new data that you provide to us.

(e) Right to erasure — you can ask us for your personal information to be deleted from our records where (i) there is no good reason for our continuing to process such data, (ii) you have successfully exercised your right to object to processing (see below), (iii) we may have processed your information unlawfully or (iv) we are required to erase your personal data to comply with local law. Please note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.

(f) Right to restrict processing — you may have the right to ask for processing of your personal data to be restricted, where (i) you would like us to establish the accuracy of such data; (ii) our use of the data is unlawful, but you do not want us to erase the data; (iii) you need us to hold the data even if we no longer require the data as you need the data to establish, exercise or defend legal claims; or (iv) you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use the data.

(g) Right to data portability — where we are processing your personal information (i) with your consent, (ii) because such processing is necessary for the performance of a contract to which you are party or to take steps at your request before entering into a contact or (iii) by automated means, you may ask us to provide it to you – or to another service provider – in a machine-readable format.

(h) Right to object to processing — you may have the right to object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing on this ground as you believe that it affects your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.

(i) Right to not to be subject to automated decision-making where that would have a significant effect on you. We do not in fact engage in such activities, so this right will not, in practice, be relevant in the context of your use of our sites.

To exercise these rights, please send a description of the personal information in question using the contact details at section 9 below. Where we consider that the information with which you have provided us does not enable us to identify the personal information in question, we reserve the right to ask for (i) personal identification and/or (ii) further information.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). We may, however, charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in those circumstances.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we shall notify you and keep you updated.

As noted above, some of these rights only apply in limited circumstances. For more information, we suggest that you consult the guidance of the UK Information Commissioner’s Office (“ICO”) — https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ — or please contact us using the details provided at section 9 below.

You are further entitled to make a complaint about us or the way we have processed your data to the ICO. For further information on how to exercise this right, please see the guidance at https://ico.org.uk/for-the-public/personal-information. The contact details of the ICO can be found here: https://ico.org.uk/global/contact-us/.

9 How to contact us

If you have any questions about this Privacy Policy or our use of your personal information, please contact our Data Protection Officer online or write to our Data Protection Officer at:

Data Protection Officer
NewsNow Publishing Limited
Northdown House
11-21 Northdown Street
London N1 9BN
UK

10 Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If so, we will post the revised version on our sites. You are encouraged to check the terms of such revised versions. If the changes are significant, we will provide a more prominent notice and/or email notification of the changes. Each version of this Privacy Policy will be identified by its effective date, and we will also keep previous versions of this Privacy Policy in an archive for your review.

Last modified: 25 May 2018 (view archived versions)

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