Help & FAQ

General Questions

  1. How does NewsNow work?
  2. Can I search the full text of articles?
  3. Can you publish an article I've written?
  4. What do the icons or mean next to a headline, and why do I sometimes get asked to register or subscribe when I click to read an article?
  5. I don't like some of the headlines/sources on your site. Can they be removed?
  6. Can you add the stories from my favourite news site?
  7. Where is news about my favourite topic?
  8. I am seeing irrelevant/outdated stories on the site. Why is this?
  9. Why are there stories about this player in my club's newswire — he left last season!
  10. How are Top Stories determined?
  11. I can't access my favourite newswire any more! Where has it gone?
  12. How does 'Recently read' work?
  13. Why doesn't your site work in my browser?
  14. Do you have RSS feeds of your news?
  15. I am being annoyed by one of your adverts. Why is this, and what can I do about it?
  16. Something isn't working. What should I do?
  17. Can I link to your site?
  18. Why have you sent me a virus/spam email?
  19. Can I use your headlines on my site?
  20. Can I get my favourite football player's autograph?

Publisher Questions

  1. We published a story on our site by mistake, which is now on NewsNow! Can you take it down?
  2. Can you please post my press release?
  3. Can I submit my web site for inclusion on NewsNow?

General Questions

How does NewsNow work?

NewsNow's fully-automated systems monitor thousands of news websites for updates, in a similar manner to a search engine.

When NewsNow finds an update — a new article — its content is automatically analysed to determine to which topic(s) it is relevant. NewsNow's proprietary filtering technology uses a combination of keywords and meta data to determine relevancy. NewsNow then files a reference to each article, in each relevant topic.

Although our topic filters are crafted by experts, our processes are otherwise fully automated. On the downside, this means that although we strive to provide you with the highest quality of relevant links, our systems file hundreds of thousands of articles every day and errors of classification can and do occur.

On the upside, this means NewsNow is able to bring you updating links to breaking news 24 hours a day, 365 days a year.

Can you publish my story? I heard a great rumour recently

NewsNow is an aggregator of links to online news. We don't publish news ourselves; instead, we scan the Internet for news, group links to it into convenient categories to make it easier for you to find the news you want. Feel free to publish your own blog or website. If your content meets our editorial guidelines, we'll consider linking to it.

Can I link to your site?

We don't believe you need our permission (and NewsNow supports The Right2Link Campaign, which exists to protect your right to create, forward and follow links). However we do ask that, where feasible, you accompany a link with a NewsNow logo (a selection of which you can obtain here).

Can I get my favourite football player's autograph?

Sorry, we can't help you with that. You might get all the football news you'll ever need from NewsNow, but we don't have any relationship of this sort with any club.

What do the icons or mean next to a headline, and why do I sometimes get asked to register or subscribe when I click to read an article?

More and more sites are moving to a registration or subscription business model to try and make money from their sites. This is why, when you click on a headline, you will sometimes be asked to register or subscribe before you can access the story.

When we see a site has done so, we tag the source with one of these icons. When you see , it means we're aware you need to sign in to read some articles from a source, but we're not aware you need to pay. When you see it means that we're aware you may need to sign in and pay to read some articles from this source.

If you find we haven't tagged a site with the correct icon, please tell us about it, and we'll fix it.

Why have you sent me a spam email?

NewsNow will never knowingly send you spam. However forged "From:" addresses are common, and it has come to our attention that some spam is forged as "From" NewsNow.

Unfortunately there is very little that we can do about this directly. NewsNow supports SPF and employs it on all its outgoing mail servers, so if you have received spam purporting to be from NewsNow, please raise the issue with your email provider and query whether they have implemented SPF on their systems.

Can I use your headlines on my site?

We offer a number of subscription services that provide your website with bespoke headline links. Please see our subscription services pages, from where you can contact us for further information.

Can I perform a bespoke full text search?

Sorry, not on our free-to-web service. Our bespoke search services are available on our subscription services. If you want to be alerted to relevant news, whether about your company, competitors, products, industry or other interests, please see our Subscription Services pages, from where you can contact us for further information.

Web Site Questions

How does 'Recently read' work?

Every time you click on an article, details of the article, including its headline, appear in the 'Recently read' box. The most recently read article is at the top. You can click on the links in 'Recently read' if you want to re-read an article. A maximum of ten articles is displayed. You can reduce the number of articles displayed by clicking 'less'; to increase the number displayed, click 'more'. Information on the articles you visited is stored in a 'cookie' on your computer; you therefore need the 'cookies' feature enabled in your browser (it is usually on by default) for 'Recently read' to work.

Why doesn't your site work in my browser?

We can't promise to support all web browsers, as unfortunately web standards support is a hopeless mess across the range of available browsers. The site should however perform well in any of the latest browsers from Microsoft, Netscape / Mozilla, Opera or the KDE Project, on Windows, Macintosh and Linux (where supported). If you are using an older browser, such as Netscape 4.x or Internet Explorer 3.x we strongly recommend you upgrade, for the following reasons:

  • Some old browsers contain bugs in their rendering of pages
  • Older browsers often are no longer actively supported, meaning there will be no new security fixes
  • Older browsers do not render pages as well as the most recent versions. Your web browsing experience will be enhanced by upgrading!

If after reading this you still have a problem accessing the site in your browser, contact us.

Do you have RSS feeds of your news?

Not exactly. We can provide an RSS feed if you subscribe to one of our paid services, but we don't provide free news via RSS.

Why is there an ad covering the news?

NewsNow does not normally include pop-ups, pop-unders, etc, except when they're from a reputable advertiser. If you see such an ad, please make sure that it wasn't part of a site that we link to, and appeared after you clicked on one of our headlines. If you are sure it appeared on our site, then please tell us and we may consider asking our advertising agency to remove it.

Something isn't working. What should I do?

Please let us know so we can fix it. However, when reporting problems, please choose the correct form to fill in to notify us of the problem. Please provide as much detail as you can, including the exact text of any error messages. If possible, attach a screen shot showing the problem happening. Using one of the forms will also automatically inform us of your web browser version and operating system.

Editorial Questions

I don't agree with the content of the this particular newswire!

NewsNow doesn't write any of the news that appears on the NewsNow site, and we don't exclude sites from NewsNow based on the content of their news.

If you don't agree with the views expressed by a particular site, you are free to avoid reading their headlines. In the same way, if you don't agree with the topic of a newswire, you can avoid reading that newswire.

Can you add the stories from my favourite news site?

We would be delighted. We are always keen to add new sources of headlines to NewsNow. Please send us the home page URL of the site you wish to be added.

We published a story on our site by mistake, which is now on NewsNow! Can you take it down?

Of course. Please contact us.

Can you please post my press release?

Please see answer to Q1 above. If you submit your press release for distribution by sourcewire.com (for IT releases) or responsesource.com (for general press releases), then it will be included in NewsNow's service.

Can I submit my web site for inclusion on NewsNow?

Certainly, although we do have certain criteria. For more information, see our Publisher Network page.

Where is news about my favourite topic?

NewsNow has roughly 650 newswires split into eleven top-level categories, so it can sometimes be hard to find the newswire you are looking for.

However, if you are sure you can't find the topic you want, contact us and we'll add it as soon as we can. You can help us by supplying a list of keywords and sources that are relevant to that topic.

Why are there irrelevant/outdated stories in this newswire?

NewsNow's aggregation system is automated, which means that we don't have people checking each story as it posted on the site. Sometimes a site we are scanning undergoes a redesign, or the publisher posts old stories on a page with new stories, which can lead to irrelevant stories appearing in newswires. We try and catch these irregularities as soon as we see them, but most of the time our users catch them first. If you do notice a mistake like this, please tell us and we'll fix it immediately.

How are Top Stories determined?

The Top Stories are those stories from each newswire that have been clicked on the most times in the last 24 hours, and which were published in the last two days. This includes the stories in the Top Stories section itself.

I can't access my favourite newswire any more! Where has it gone?

We do occasionally move newswires from one menu to another, but it's more likely that the newswire you were accessing has been removed due to a lack of popularity. We continually monitor the popularity of our newswires, and those that receive very few clicks each month tend to be dropped. If we don't cover the same topic elsewhere, get in touch and we may be persuaded to reinstate it.

Why are there stories about this player in my club's newswire — he left last season!

It is very hard to keep up with the football transfer market! We do sometimes keep news about old players in a club's newswire if they haven't moved to a rival club, as some fans like to follow their old boys' progress.

However, in most cases it's usually just a mistake on our part, so please get in touch and we'll change the newswire.

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