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Best home phones for under £50 Which? 02:07 20-Dec-14

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Alison Morrison dies The Bookseller 14:43 19-Dec-14
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Customer service win at airport Sheffield Star 12:08 16-Dec-14
Consumers warned on faulty goods returns advice Ryedale Gazette & Herald, Yorkshire 09:24 16-Dec-14
Faulty electric goods advice probed Belfast Telegraph 00:34 16-Dec-14
Faulty advice on faulty goods Which? 00:09 16-Dec-14
HMRC tax helpline delays criticised Accountancy Age 12:29 15-Dec-14
HMRC fails to answer 30% of helpline callers Accountancy Live 09:51 15-Dec-14
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Scottish Power kept customers on hold for 30 minutes The Scottish Herald 00:22 15-Dec-14
Vow to improve Revenue helplines Belfast Telegraph 00:24 14-Dec-14
Tax helplines 'not good enough' BBC 00:09 14-Dec-14
HMRC helplines leave you hanging on Which? 00:09 14-Dec-14

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French police have shot dead a man who stabbed three officers in a police station 20:23 20-Dec-14

A monumental gateway to King Herod's palace in Israel has been discovered by archaeologists 16:46 20-Dec-14

The biggest scientific breakthroughs of 2014 are... 10:51 20-Dec-14

The best place to live in the UK has been revealed 10:45 20-Dec-14

NASA has released an 'astronaut's-eye view' of Orion's re-entry into Earth's atmosphere (Video) 10:38 20-Dec-14

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Alison Morrison dies
The Bookseller 14:43 19-Dec-14